Refer a Participant for a Functional Capacity Assessment
Secure telehealth assessments delivered by expert clinicians across Australia, with structured evidence aligned to NDIA decision making.
Who can refer
We accept referrals from professionals and from participants and families directly.
Support Coordinators
Refer participants preparing for plan reviews, SIL, SDA, ILO or STA pathways, or documenting complex support needs.
Health professionals
GPs, allied health and treating teams can refer where OT-led functional evidence is needed. We collaborate throughout.
Participants & families
You can refer yourself or a family member directly — no professional referral is required to get started.
How the referral works
Submit referral
Complete the secure online form with participant details, funding type and assessment need.
Intake & funding check
We confirm clinical suitability and funding arrangements before any work begins.
Telehealth assessment
A clinician-led assessment using standardised tools, with collaboration where required.
Report delivered
In most cases, reports can be issued within 7 days once interviews and documentation are complete.
How assessments are funded
Assessments are generally claimed under Capacity Building supports where funding is available in the participant's plan.
NDIA managed services are delivered through a registered provider entity, and we work directly with plan managers for plan managed participants.
There is no upfront payment required for NDIS funded assessments.
We accept
- NDIA managed participants
- Plan managed participants
- Self managed participants
- Insurance and aged care referrals
Not sure about funding? Note it on the referral form and we'll confirm during intake.
Assessments you can refer for
Select the assessment need on the referral form — or leave it to us to recommend during intake.
Working with Support Coordinators
We regularly collaborate with Support Coordinators and allied health professionals — from scoping the right assessment through to evidence that holds up in plan reviews. Refer once, and we keep you in the loop.
Submit a referralPrefer to scope it first? Book a free 15-minute call or phone 1300 976 400
Referral questions
The details referrers ask about most.
What information do I need to submit a referral?
How is the assessment funded?
Do you accept NDIA managed participants?
How long does the report take?
Is everything really delivered by telehealth?
General information only — not a guarantee of NDIS funding. The NDIA independently determines funding decisions. Clinical suitability and service terms apply.
Prices shown are current at the time of publication and include GST where applicable. Funding availability depends on the participant's plan.